|Find A PhysicianHome | Library | myDownstate | Newsroom | A-Z Guide | E-mail | Contact Us | Directions|
Office of the Ombudsman
What is an Ombudsman?
An ombudsman is an appointed advocate for students who need assistance in resolving a dispute with their loan which can’t be done through normal customer service.
How do I contact an Ombudsman?
You may contact the US Department of Education Office of Student Financial Assistance Programs Ombudsman Office via several options: