Find A PhysicianHome  |  Library  |  myDownstate  |  Newsroom  |  A-Z Guide  |  E-mail  |  Contact Us  |  Directions
curve gif

IT Customer Support Group

Job Title Office Assistant
Description

Basic knowledge of computer hardware and application configuration. Assist in campus migration of WIN 7 to WIN 10 operation system as well public MAC fine tuning through third party. Basic training will be provided by main IT if needed.

Pay $15
Max hours per week 20
Start Date 07/01/19
Required Qualifications Associate degree
Contact

Jogy Mathew

(347) 308-3096

jogy.mathew@downstate.edu

# of positions 1
Job Title Office Assistant
Description Processing incoming calls to the Help Desk via telephone, e-mail, and web-based system, triage calls accordingly to technicians and ensure courteous, timely, and effective resolution of end user issue. Log tickets in to track IT DB. Follow up user calls; provide feed back to the support center manager.
Pay $15
Max hours per week

20

Start Date 07/01/19
Required Qualifications Must be a Medical Student. Resume required
Contact Dilip Nath
718-270-4909
# of positions 4